Welcome to Russian Online Gastronome Food Store

I was so excited to find all the food items I like until I received my order which had perishable items and because of poor packaging and lack of sufficient ice packs.... all the items arrived hot and opened the wax hole package was soaked in oil!!! The two packages of herring were opened and leaked oil not not mention the lack of proper refrigeration!! I had to throw everything out as well as the cheese.
On top of that I was missing an item I ordered and paid for.
I am disappointed with the service and also because I love this food and would have been a repeat customer but not after this horrible experience.

Thank you very much for the order. It was fast and accurate. I appreciate your help and your business.

I have ordered twice from this store and every single item was of good quality. Whether it’s caviar, smoked chicken, candy or even grains, everything arrives properly packaged. They put a decent number of ice packs to preserve the freshness of food while in transit, and it is shipped fairly fast. Once I had a package of herring that was punctured and leaked out during the shipment process. I emailed the RussianFoodUSA store, and they immediately refunded me for the damaged item. Stress-free and fast.

Сегодня получили наш заказ. Наш первый опыт с этим бизнесом.

Спасибо вам за столь добротную упаковку; мы переживали, т.к. в заказе и творог, и сыр, и прежде всего, рИба:)), но все достигло нас в целости и хорошем здравии:)) (Все свежее, по разумным ценам.) СПАСИБО ГИГАНТСКОЕ и человеческое! Поспело к праздникам!
Здесь некот-е наши сетовали, что не стоило заказ-ть, да еще с такими продуктами, мол не сделают как должно, все-таки наши, но мы рискнули, веря, что своих нужно поддерживать;), да и комп-я много лет на здешнем рынке. В общем, мы чрезвычайно довольны!

Заказ был отвл-н во вт., достиг нас в Ст. Луисе, МО, ФедЕксом в чт., что немаловажно, учитывая наличие скоропортящ-ся прд-тов в нем. Все ОЧЕНь хорошо упаковано и не болталось в ящике, что тревожило нас; в заказе варенье в стеклян. таре. НАШИ люди, спасибо вам!:)))
Лишь коммун-ция несколько не корректна; подтвржд-е о заказе пришло на эл. ящик, а далее неск. дней тишина, что немного тревожило. Если был бы своевремен-й апдейт, то просто идеально.

С Рождеством, Новым годом и заново спасибо вам!
Определенно рекомендуем!

The service was superb! I had a problem with the shipping costs and it was resolved quickly and in a friendly manner. The on line chat helped me choose my items and solve my problems. The items arrived on time and with packaging that I did not expect. I have no problem telling others from Canada to buy through this site!

Nice service, good product. looking forward to do more business with Russian Food USA

I love this store's website ! It has almost all what you need. From candies that reminds you of back home to the grocery. The packaging was properly done and delivery is very fast as well. And they also have a points program where you accumulate points to redeem later as payment for your ordered stuff. 100% recommend happy that i found you guys, and thank you for providing all those products appreciate it. Happy customer. Thank you :)

Thanks a lot for wonderful service !

Site is easy to use

Good service, great products, and reasonable prices. I am in love with the pickled cherry tomatoes.